Financial Planning Associate (Manly NSW)

About the company

Our client is a leading private wealth services business that specialises in providing strategic financial solutions to legal, medical and business professionals.

About the role

  • To support the Financial Planners in the delivery of exceptional service to clients, following through with lodgements, being pro-active to meet client requests & using your initiative to follow up matters on behalf of clients.

  • Efficiently manage the day to day tasks required by the Advisers so that they may effectively meet the responsibilities they have to their clients, & to be competent in taking ownership & handling those tasks on behalf of the Advisers.

Duties & Responsibilities

  • Develop core client strategies whilst working with the financial adviser, and work with outsourced paraplanning to ensure the delivery of clear, concise and compliant plans

  • Prepare appropriate paperwork & documentation as required for client meetings as directed by the financial planner in accordance with company standards.
  • Attend client meetings, taking file notes and action points as required.
  • Review & assess applications, lodgements, rollovers & switch paperwork to ensure accuracy & adherence with Statement of Advice
  • Plan, prioritise & communicate all work requirements to ensure that tasks are met within agreed/understood timeframes
  • Managing client enquiries & problems on behalf of the advisers
  • Ensure appropriate & timely follow-up & communication with clients where relevant
  • Being pro-active to identify discrepancies with client data & taking ownership to correct, including undertaking online fact find sessions with new clients
  • Outbound calls to disengaged clients, with the intent to both add value and encourage them to undertake the required reviews
  • Maintain the XPlan database to achieve accurate reporting tools for management.
  • Pursue all rejected transactions urgently & correct as necessary to ensure the quickest processing times for clients so they are not disadvantaged

Qualifications & Experience

  • Diploma Financial Services (RG 146)
  • Knowledge of Financial Planning, superannuation, insurance, managed funds & shares
  • Previous working experience in Financial Planning is an advantage
  • XPlan experience is an advantage
  • Word, Excel & Outlook